Terms & Conditions

This Terms & Conditions (ToS) document is drafted to satisfy the EU Unfair Contract Terms Directive and consumer protection standards in the USA (FTC) and Canada (Consumer Protection Acts). It ensures that while you protect your business, the terms remain "fair" and enforceable across these jurisdictions.

Terms of Service

Last Updated: 2026.03.26

Welcome to LORLON. 

Throughout the Site, the terms “we”, “us”, and “our” refer to LORLON. By visiting our Site and/or purchasing product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

1. Acceptance of Terms

By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Eligibility & Age Requirements

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • North America: You must be at least 13 years old to use this Site (complying with COPPA).

  • European Union: You must be at least 16 years old to provide consent for data processing under GDPR, or have received parental/guardian consent.

    We do not knowingly collect data from anyone under these ages.

3. Products and Pricing

We strive to be as accurate as possible with our product descriptions and pricing. However:

  • Modifications: Prices for our products are subject to change without notice.

  • Errors: In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price, even if the order has been confirmed and your payment method charged. If your payment has already been processed, we will issue a full refund.

  • Display: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Order Acceptance and Contract Formation

The advertisement of products on our Site constitutes an "invitation to treat" rather than a contractual offer.

  • Contract Formation: A legally binding contract is only formed when we send you a shipping confirmation email.

  • Right to Refuse: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Intellectual Property

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LORLON or its content suppliers and protected by international copyright and trademark laws. You may not use our intellectual property for any commercial purpose without express written consent from us.

6. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in any unlawful acts;

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

  • To upload or transmit viruses or any other type of malicious code;

  • To collect or track the personal information of others.

7. Limitation of Liability

To the maximum extent permitted by law in your jurisdiction:

  • General: Lorlon shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or the inability to use the Service or products.

  • EU/Canada Exceptions: Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law (such as statutory consumer guarantees in the EU and Canada).

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of US.

  • Consumer Rights: If you are a consumer residing in the European Union, you also enjoy the protection of the mandatory provisions of the law of the country in which you reside.

9. Dispute Resolution

We would like to resolve any of your concerns directly.

  • Internal Review: In the event of a dispute, you agree to first contact us at support@lorlon.com to seek a resolution.

  • EU Online Dispute Resolution (ODR): If you are a resident of the European Union, you may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: support@lorlon.com